Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRXPDK003 Mapping and Delivery Guide
Advise on health and nutritional products and services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SIRXPDK003 - Advise on health and nutritional products and services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to develop product and service knowledge and provide information to customers about health and nutritional products and services. This unit applies to individuals working in frontline customer service and sales roles in a diverse range of industry and business contexts that sell food products. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures. These individuals only provide product and service information and are not equipped to provide health care or nutritional advice. No licensing, legislative or certificate requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in a services industry environment. This can be: an industry workplace a simulated retail work environment. Assessment must ensure access to: a range of health and nutritional products and services sources of health and nutritional product and service information relevant documentation: organisational policies and procedures relevant to provision of advice on health and nutritional products and services pricing information customers; these can be: customers in a retail industry workplace who interact with the individual during the assessment process individuals who participate in role plays, or simulated activities set up for the purpose of assessment. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Product Knowledge |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop product knowledge. |
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Element: Recommend health and nutritional products. |
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Element: Advise on health and nutritional services. |
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